Core Service

Non-Emergency Patient Transport Services

Safe NEPTS journeys for healthcare appointments, hospital admissions, discharges and regular treatments across England

Core Service

Non-Emergency Patient Transport

We provide non-emergency patient transport for people who need help getting to and from healthcare appointments, hospital admissions or discharges, and regular treatments like dialysis or cancer care.

The service is designed for patients who cannot use public transport or drive themselves, offering vehicles and trained staff to meet different mobility needs, including wheelchair and stretcher support.

Each journey is planned so patients travel safely and comfortably, with crews checking individual needs before setting off. We work with NHS partners to keep safety, training and vehicle standards high.

Non-Emergency Patient Transport Services

How It Works

Your Patient Journey

From booking to a safe return home — see the full steps on our Patient Guidance page.

01

Book

Share pickup, destination, date and mobility needs with our bookings team.

02

Confirm

We match the right vehicle and crew, then confirm timing with you or the referrer.

03

Travel

Trained crews assist boarding, secure equipment and keep the journey calm.

04

Arrive & return

Safe handover at the destination, with return transport arranged when needed.

Full journey guidance

Booking & Eligibility

Who Can Book & What to Expect

Referrals may come from hospitals, clinics, care teams or self-funders. Tell us about mobility (seated, wheelchair or stretcher), any clinical notes, and whether an escort is required.

  • Outpatient clinics, diagnostics and follow-up appointments
  • Admissions, discharges and ward transfers
  • Dialysis, chemotherapy and recurring treatment cycles
  • Wheelchair and stretcher-capable vehicles

Call 01268916754 or use our contact form to start a booking.

Uplift Centre transport fleet and equipment
Book Transport

Ready to Arrange a Journey?

Speak to our team about non-emergency patient transport across England