Book
Share pickup, destination, date and mobility needs with our bookings team.
Core Service
Safe NEPTS journeys for healthcare appointments, hospital admissions, discharges and regular treatments across England
Core Service
We provide non-emergency patient transport for people who need help getting to and from healthcare appointments, hospital admissions or discharges, and regular treatments like dialysis or cancer care.
The service is designed for patients who cannot use public transport or drive themselves, offering vehicles and trained staff to meet different mobility needs, including wheelchair and stretcher support.
Each journey is planned so patients travel safely and comfortably, with crews checking individual needs before setting off. We work with NHS partners to keep safety, training and vehicle standards high.
How It Works
From booking to a safe return home — see the full steps on our Patient Guidance page.
Share pickup, destination, date and mobility needs with our bookings team.
We match the right vehicle and crew, then confirm timing with you or the referrer.
Trained crews assist boarding, secure equipment and keep the journey calm.
Safe handover at the destination, with return transport arranged when needed.
Booking & Eligibility
Referrals may come from hospitals, clinics, care teams or self-funders. Tell us about mobility (seated, wheelchair or stretcher), any clinical notes, and whether an escort is required.
Call 01268916754 or use our contact form to start a booking.
Speak to our team about non-emergency patient transport across England